Copperleaf is hosting a blood drive on March 14th at the Arboretum. You can make a difference! Details and sign-up are on the news page.

FAQ

How Can I reserve the Clubhouse?

Where can I reserve the Clubhouse/Patio?

Sign into your HOA Portal at portal.servicepluscm.com.  On the left hand of your screen, click on “Calendar & Events” and click the tab at the top that say’s “Amenity Calendars.” Choose the category and amenity in the drop down and then click on New Reservation Request.

Pool hours are 10:00am – 8:00pm daily. The pool opens on Memorial Day and closes Labor Day.

Reach our community management company, Service Plus Community Management, at the contact info below:

Yes! Our community management company is called “Service Plus Community Management”. You can contact them through our community manager at the info below:

To Update your contact information, log-in to your HOA Portal at portal.ServicePlusCM.com and follow these simple steps:

  1. Click your NAME in the upper right-hand corner and then click on MY PROFILE
  2. My Contact Info – Here you can update your mailing address, email and phone numbers, as well as add contacts to your account. You can add a second email address as a “Primary” by separating the emails with a comma or semi-colon.
  3. Select the Login Info Tab to update/change your password.
  4. Select Account Preferences to change your communication preferences.

Go to the owner portal at portal.servicepluscm.com and sign in to your account. On the home page, click on the “Requests” tab on the left of your screen. Under “New Request” select “General Request” and then follow the instructions on the page to submit a request. Once submitted, your Work Order will go into the community management company’s queue for review. Keep in mind to add as many details (and preferably pictures) as possible to make it easier for them to find and correct the issue.

Trash and recycling is automatically set up by the community management company through our community’s contract. No action is required by the homeowner. You can go to Waste Management’s website at https://www.wm.com/ and setup an account to see their schedule and any changes.

Sign into your HOA Portal at portal.servicepluscm.com.  On the left hand of your screen, click on Payments”.

January 1st and July 1 st. Be aware that some neighborhoods have 2 HOA’s that have different due dates. The amount changes depending on current assessments and contracts. Please check your amount on the Portal under “Payments”.

Trash & Recycling, Community maintenance, Public Landscaping, Clubhouse and Pool amenity.
HOA meetings are held monthly, on the 4th Thursday of each month at 6:00pm. They are held at the Arboretum Clubhouse (4895 S. Tibet St. Aurora, CO 80015) and also on Zoom (link provided by email monthly)

Elections occur annually, two board seats one year and three board seats the next. Elections for the Board open a month prior to the Annual Meeting in November, with polling closing on that date. Our community management company conducts the election, and will notify owners of the exact dates and process for those that wish to apply as a candidate.

Go to your portal at portal.servicepluscm.com and sign in to your account. On the left side of your screen click on “Documents”. Scroll down to the “Governing Documents” folder and you will see the CC&Rs.pdf file.

Go to your portal at portal.servicepluscm.com and sign in to your account. On the left side of your screen click on “Documents”. Scroll down to the “Governing Documents” folder and you will see the Design Guidelines Approved.pdf file.

Yes, Architectural approval is required for any exterior change or improvement, and is requested through our community management company. Repainting in the same colors DOES NOT require approval.

Owners must complete the “Design Request Form”. Go to the owner portal at portal.servicepluscm.com and sign in to your account. At the dashboard, click on the “Requests” tab on the left of your screen. Under “New Request” select “ARC Request”. Follow the instructions on the page to fill out and submit your design request. You will be able to upload your application along with any and all supporting documents directly through the portal. A representative will reach out to you with any questions and once your application is complete, the application will be forwarded to the Architectural Review Committee (composed of fellow homeowners) for their approval. The requests typically turn around in two to three weeks or less.

The Covenant Enforcement Policy is available on the owner portal at portal.servicepluscm.com and sign in to your account. On the left side of your screen click on “Documents”. Scroll down to the “Governing Documents” folder. In addition to the CC&Rs, Pool Guidelines and Rules, and Design Guidelines found in the main folder, you can also find the associations “Covenant Enforcement Policy” by clicking on the Responsible Governance Policies folder and reviewing the attachment there.